Terms Of Service

These terms were updated on 12 May 2018


1. PROJECT PROCESS

As a guide here is each step in the project process:

● PLANNING – We will discuss and define every element to establish a conclusive inscope “Design Proposal”.

● ENGAGEMENT – Sign and return the “Design Agreement” and “Server Hosting Agreement”.

● DEPOSIT – You will receive your first invoice for the agreed deposit with payment instructions.

● COMMENCEMENT – With signatures and deposits in place, work begins immediately.

● REVIEW – You will have ample opportunity to request any edits to inscope work until you are completely happy.

● APPROVAL – You will then receive a “Release Statement” to formally approve the work.

● FINAL PAYMENT – You will recieve the final invoice with payment instructions.

● HANDOVER – Finally, you will recieve a full “Handover” along with any information you require as the new owner.

2. STANDARD FEATURES

What’s under the bonnet? Your website will include the following features as standard and there a few elements thrown in for free too:

● CONTENT MANAGEMENT SYSTEM – WordPress.

● SECURITY & BACKUP – Firewall, encryption, regular easily retrievable roll back to previous versions.

● RESPONSIVE DESIGN – Your website will look great on any screen size.

● SEARCH ENGINE OPTIMISATION – Basic best practise.

● SOCIAL SHARING – Buttons to share posts and pretty links to your social pages.

● CONTACT FORM – Including reCaptcha security.

● COOKIES CONSENT – As required by law, a feature to allow visitors to consent to your use of cookies.

● COOKIES POLICY PAGE – As required by law. We recommend you verify your policy with a qualified lawyer.

● PRIVACY POLICY PAGE – As required by law. We recommend you verify your policy with a qualified lawyer.

● IMAGES, VIDEOS & OTHER MEDIA – Sliding galleries, thumbnails, widescreen displays and other awesome stuff.

● DYNAMIC DISPLAYS – To present your content in a timely, meaningful way.

3. SERVER HOSTING

All Follyfox websites are stored on secure, encrypted servers managed by our partner, Svelte Hosting, located in Canary Warf, London. Your website comes with an unlimited database at no extra cost. If you do not wish to manage your website software yourself choose the ‘Supported’ option and we’ll ensure your software is regularly updated for you.


STANDARD WEBSITE

Single website

Unlimited pages

Shared hosting

Managed server

Security

Weekly backup

No e-commerce

No membership


NO SOFTWARE SUPPORT
£10.00 per month
£120 per year


SOFTWARE SUPPORT
£20.00 per month
£240 per year

ENHANCED WEBSITE

Single website

Unlimited pages

Shared hosting

Managed server

Security

Daily backup

E-commerce

Membership


NO SOFTWARE SUPPORT
£40.00 per month
£480 per year


SOFTWARE SUPPORT
£60.00 per month
£720 per year

VPS (Virtual Private Server)

Single website

Full control over your server space and the complete configuration of your virtual instance on the server.

Pricing on request.

DEDICATED SERVER

Unlimited websites

Complete control over the operating system and hardware, have any number of IP addresses (justified by RIPE request).

Pricing on request.